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BUNCOMBE COUNTYSTRATEGIC PLAN |
Preparedness Action Plan
Progress reflected is though Jun-26
The Buncombe County Preparedness Action Plan is based on the County’s After Action Report for Tropical Storm Helene and follows FEMA’s CITAP framework. It incorporates feedback from emergency response partners to identify strengths, challenges, and needed improvements. Aligned with the Public Safety Focus Area of the County’s 2030 Strategic Plan, this dashboard reports on the County’s efforts to strengthen preparedness, response, and recovery.
Preparedness Plan Category: EOC Operations
A Preparedness Workgroup that began in December to work on updating the County's Emergency Operations Plan, operating guidelines, and job aids had a mini-exercise in May and staff are finalizing their emergency documents. Proposals are under review for pre-positioning emergency contracts, edits to the County's Crisis Communication Plan are nearly complete, and the process is underway to update the County's Hazard Mitigation Plan.
Lead Departments:
Emergency Services, General Services, Communications & Public Engagement, Strategy & Innovation, Information Technology
Current Status:
On Track
Preparedness Plan Category: EOC Staffing
A draft staffing plan has been created for emergency response, staff emergency training is underway, emergency contact lists are being finalized, and conversations are taking place regarding how to prioritize mental health support for staff in an emergency.
Lead Departments:
Human Resources, Communications & Public Engagement, Access & Human Affairs
Current Status:
On Track
Preparedness Plan Category: EOC Logistics
Emergency Services staff have been working diligently to implement a software system that will assist with logistics processes in future emergency. Additionally, policy work is underway to ensure Buncombe County has an emergency procurement and purchasing policy for future emergencies.
Lead Departments:
Emergency Services, Health & Human Services, Finance, Communications & Public Engagement
Current Status:
On Track
Preparedness Plan Category: Public Safety Communications (911)
Buncombe County's 911 division is working to establish contracts and plans to ensure a PACE model is in place for the county.
Lead Departments:
Public Safety Communications
Current Status:
On Track
Preparedness Plan Category: Shelter Operations
Buncombe County HHS staff have a shelter plan and established lead agencies as well as shelter roles. Several small winter storm activations have helped move this category forward with after action conversations that continue to refine the process.
Lead Departments:
Health & Human Services
Current Status:
On Track
Preparedness Plan Category: Family Reunification
This work has started with coordination meetings planned over the summer to bring together all relevant stakeholders.
Lead Departments:
Health & Human Services
Current Status:
On Track
Preparedness Plan Category: Community Resource Support
Work is underway to identify CRDP needs and determine what areas will need pre-established contracts or agreements.
Lead Departments:
Emergency Services, Finance, Information Technology, Access & Human Affairs, Strategic Partnerships
Current Status:
On Track
Preparedness Plan Category: Non-Emergency Call Center
The technology has been identified for maintaining a non-emergency call center and staff are finalizing guidelines and management details.
Lead Departments:
Communications & Public Engagement
Current Status:
On Track
Preparedness Plan Category: Damage Assessment
Guidelines for internal and external damage assessments are nearly complete. Staff are now working to establish a training plan.
Lead Departments:
Permits & Inspections, Emergency Services, General Services
Current Status:
On Track
